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Playstation HK

In July 2018, PlayStation has rolled out a Facebook Messenger chatbot to enable gamers to make bookings for its

PS Virtual Reality experience session in ACGHK 2018. Gamers can select their desired time slot and reserve a place  before coming to the event. They can also edit or cancel their reservations solely on Facebook Messenger chatbot.

  • Functions _Booking

  • Platform _Facebook

  • Number of conversations _15,000+

  • Campaign Period _ July 2018

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